Privacy information

Privacy Policy

This page explains the type of personal information Arete Health may receive through website enquiries and service contact, and how that information may be used, stored, and protected.

Privacy Policy

What information may be collected

This may include names, contact details, enquiry information, referral details, and other information people choose to provide when getting in touch about services.

How information may be used

Information may be used to respond to enquiries, arrange appointments, assess suitability for services, manage care pathways, and meet professional or legal obligations.

How information may be shared

Information should only be shared where it is necessary for care, administration, legal compliance, safeguarding, or with the person’s consent, subject to the relevant professional and legal duties.

How information may be protected

Arete Health should take appropriate steps to protect personal information, including controlled access, secure systems, and responsible handling of sensitive data.

Your information

People may have rights in relation to their personal data.

Depending on the circumstances, this can include asking for access to personal information, requesting correction of inaccurate information, or asking questions about how data is being used.

  • Ask about the information held about you
  • Request corrections where information is inaccurate
  • Ask questions about how your data is used
  • Contact the team if you have privacy concerns

Privacy questions

If you have questions about how your information is handled, contact Arete Health directly.

The team can advise on the most appropriate route for privacy-related enquiries and provide more specific information where needed.